- 0
Before Day 1
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Pre-Start
Goal: Show up grounded, not anxious. You can't control much yet, so focus on what you can.
- 1
Week 1
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Land
Goal: Meet people, set up logistics, project calm curiosity. Resist the urge to have opinions.
People
Logistics
Posture
- 2
Days 8–30
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Listen
Goal: Build a high-resolution map of the people, the work, the systems, and the politics. Earn trust by being curious and useful in small ways.
Establish 1:1 cadence
Listening tour
Get dirty with the code and systems
Understand the business
Audit existing metrics
Stakeholder map
Personal systems
- 3
Days 31–60
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Diagnose
Goal: Synthesize what you've learned. Start forming a point of view. Begin small, visible improvements.
- 4
Days 61–90
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Shape
Goal: Move from observer to author. Commit to a direction. Communicate it clearly.
Ongoing operating system
Once the first 90 days are behind you, what does steady-state look like?
Weekly
- 1:1s with all direct reports.
- Friday review: what shipped, what's stuck, what's next week's top 3.
- One written update to your team or broader org (even short).
Monthly
- Skip-level conversations (rotate).
- Metric review with the team.
- One "no agenda" coffee with a peer in another part of the org.
- Personal reflection: am I doing the job I was hired to do, or am I hiding in the comfortable parts?
Quarterly
- Goal review and reset.
- 360-style feedback solicitation (informal is fine).
- Career conversations with each direct report.
- Update this manual.
Annually
- Performance reviews.
- Compensation cycle.
- Strategy planning for the team.
- A real vacation. Disconnect.
Things to watch out for
- Making big changes before you've earned the right to.
- Confusing motion for progress.
- Becoming the bottleneck. Your job is to multiply, not to do.
- Letting your calendar fill with meetings that aren't moving the team forward.
- Withholding hard feedback because it's uncomfortable.
- Forgetting that your direct reports read your mood, your calendar, and your Slack response times as signals.